Please review your tracking information and contact us so that we can help in the process of finding your package. If you have not received your order within four weeks of it being shipped, a replacement will be sent. If an item is out of stock, we will issue a refund.

Please note that we are not responsible for stolen items that were confirmed as being delivered.

Currently, just the USA but we will be adding Canada soon!

We cannot assume responsibility for inaccurately entered addresses. Prior to finalizing your order, we kindly ask that you thoroughly review your shipping details. If you discover any address errors, please promptly contact us, and we will gladly make necessary adjustments, provided the order has not been processed.

We always want our customers completely satisfied with their order! If your order is not up standard, please reach out so we can make it right.

For scrunchies and headbands, use a COLD gentle wash cycle and tumble dry on low. You may use a cool iron if needed.

We do! Please contact us prior to placing an order and we will help you find the right size for our headbands and scrunchies!

We do! Please reach out to us with any questions! We would love to work with your business!